About Border Control
Border Control is a small company and we understand the need for a friendly understanding voice on the end if the phone, we really are only a call away for any support issues or if you would just like a chat about the service we offer.
Border Control can provide Microsoft Exchange Hosted email filtering for the smallest of companies to the largest Enterprise. We can provide direct SMTP email transfer or POP3 collection.
Border Control used to own and maintain its own email spam and virus scanners but now use Microsoft Exchange Hosted email filtering service for its clients. This enables our customers to receive the full benefit of the worlds largest software companies resources.
We have experience with Microsoft's Exchange server 5.5, 2000, 2003, 2007, 2010 and Exchange 2013. We also have extensive experience with Microsoft Small Business Server (SBS)
Service Level Agreements
Exchange Hosted Filtering includes comprehensive Service Level Agreements (SLAs) that include:
- Network uptime: 99.999%
- Email delivery: Average delivery commitment of less than two minutes
- Virus Blocking: 100% protection against all known email viruses
- Spam Capture: Capture of at least 95% of all inbound spam emails
- False Positive Ratio: False positive commitment of less than 1 in 250,000 emails
Features
- Intelligent spam-detection algorithms catch all forms of spam including image spam and PDF spam
- Continual and fast deployment of anti-malware updates
- Multiple antivirus engines for maximum malware protection
- Near real-time reporting that covers all aspects of the filtering service
- Message Trace tool for real-time status of an e-mail
- Automatic e-mail queuing if destination server cannot be reached
- SLAs covering network reliability and filtering effectiveness and accuracy